FAQs, Shipping & Returns
All pricing is in Australian Dollars and includes GST.
Create your cart here on the website. Once you click “submit” and confirm your order, the order is placed. Please allow at least 2 weeks for your costumes to arrive.
Payment is made via Square. Payment options include direct debit, Paypal, MasterCard, Visa or American Express.
All orders are shipped from our Australian warehouse. There are no international shipping fees or duty. We ship Australia wide. You will be given an estimated date of arrival upon order being placed. Times are just an estimate and are not guaranteed.
All costumes are in stock. Once costumes styles and sizes sell out, they are no longer available. No rainchecks.
Unopened items in new condition can be returned within 14 days for a full refund, however we will not cover the return postage to our Australian office. A restocking fee of $19 will be charged. Please email email@example.com if you have a return or exchange. Availability of other styles or sizes is not guaranteed and shipping costs will apply.
Email us at firstname.lastname@example.org with any questions.